777nd Privacy Policy

1. Introduction

777nd ('we', 'us', or 'our') is committed to protecting the privacy and security of every player who accesses our online casino and sports betting services. This Privacy Policy describes the types of information we collect, the purposes for which we process it, how we share it, and the rights you hold as a data subject. By registering an account with 777nd or by continuing to use our platform, you acknowledge that you have read, understood, and agreed to the practices described in this document.

This policy applies to all users of 777nd services, including residents of Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other regions of Bangladesh. We are equally committed to users who access our platform from other jurisdictions. If you have any questions about how we handle your data, please contact our support team at the address provided at the end of this document.

2. Information We Collect

We collect information that is necessary to provide you with a safe, fair, and personalised gaming experience. The categories of personal data we may collect include, but are not limited to:

• Identity information: full name, date of birth, national ID or passport number, and profile photograph when required for account verification.
• Contact information: email address, mobile phone number (used for bKash, Nagad, or Rocket-linked transactions), and residential address.
• Financial information: BDT transaction records, deposit and withdrawal history, payment method identifiers (masked card numbers, mobile wallet references), and account balances.
• Technical information: IP address, device type, browser type and version, operating system, cookie identifiers, and session logs.
• Behavioural information: game history, betting patterns, session duration, bonus usage, and other platform interaction data collected for service improvement and fraud prevention.
• Communications data: messages, support tickets, and feedback you submit through our customer support channels, including any records of communications related to responsible gaming queries.

3. How We Use Your Information

777nd processes personal data for the following lawful purposes:

• Account creation and management: to verify your identity, maintain your player account, and enable secure login and session management.
• Transaction processing: to facilitate BDT deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial records.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions, money laundering, underage gambling, and other prohibited activities on our platform.
• Service personalisation: to tailor game recommendations, promotional offers, and content to your playing preferences and activity history.
• Legal compliance and responsible gaming: to fulfil obligations under applicable regulations, including age verification (21+), and to support responsible gaming programmes such as self-exclusion and deposit limits.

4. Cookies and Tracking Technologies

777nd uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small text files stored on your device that help us recognise you on return visits, maintain session continuity, and analyse platform performance. The categories of cookies we deploy include:

• Strictly necessary cookies: required for core platform functionality such as secure login, session management, and fraud protection. These cannot be disabled without impairing site operation.
• Performance cookies: collect anonymised data on page load times, navigation paths, and error frequencies to help us improve the platform.
• Functional cookies: remember your preferences such as language selection, display settings, and last-used payment method.
• You may manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the availability of some platform features.

5. Data Sharing and Third Parties

777nd does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may, however, share your data with trusted third-party service providers that assist us in delivering our services. All such providers are contractually required to handle your data in a manner consistent with this Privacy Policy and to implement appropriate technical and organisational security measures.

Categories of third parties with whom data may be shared include: payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), identity verification partners, game software providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, NetEnt), platform hosting and infrastructure providers, and analytics service providers. We may also disclose personal data to law enforcement authorities or regulatory bodies when required by applicable law or in response to a valid legal process.

6. Data Security

777nd takes the security of your personal data seriously. We implement industry-standard and best-practice technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction. Our security framework includes:

• 256-bit SSL (Secure Socket Layer) encryption on all data transmitted between your device and our servers, ensuring that information such as login credentials, financial transactions, and personal details cannot be intercepted by unauthorised parties.
• Secure data storage with access restricted to authorised personnel only, operating on a need-to-know basis. All internal access events are logged and regularly audited.
• Regular vulnerability assessments and penetration testing conducted by independent security specialists to identify and remediate weaknesses before they can be exploited.

Despite these measures, no system is entirely immune to security risks. In the unlikely event of a data breach that is likely to result in a high risk to your rights and freedoms, 777nd will notify affected users and relevant authorities in accordance with our obligations.

7. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy, including for the duration of your active account and for such additional periods as may be required by applicable legal, regulatory, or accounting obligations. Account data is typically retained for a minimum of five years following account closure to support fraud investigation, dispute resolution, and compliance requirements.

Where personal data is no longer required, we ensure it is securely deleted or anonymised so that it can no longer be attributed to you as an individual. You may request early deletion of your account data by contacting our support team, subject to any overriding legal retention obligations.

8. Your Rights as a Data Subject

Depending on your jurisdiction, you may have the following rights in relation to the personal data 777nd holds about you. To exercise any of these rights, please contact us at the email address provided at the end of this document. We will respond to all verified requests within a reasonable timeframe.

• Right of access: you may request a copy of the personal data we hold about you, together with information about the categories, purposes, and recipients of that data.
• Right to rectification: you may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations.
• Right to restriction: you may request that we restrict the processing of your data in certain circumstances, such as while a complaint is being investigated.
• Right to object: you may object to our processing of your personal data where we rely on legitimate interests as our lawful basis, or where your data is processed for direct marketing purposes.

9. Children and Age Verification

777nd services are strictly intended for adults aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21. As part of our account registration and verification process, we require all users to confirm their age and, where necessary, to submit documentary evidence of identity. If we discover that we have inadvertently collected data from a person under 21, we will promptly delete that data and close the associated account.

If you are a parent or guardian and you believe your child has provided personal information to 777nd without your consent, please contact us immediately at [email protected] so that we can take appropriate action.

10. International Transfers

777nd operates primarily to serve players in Bangladesh. However, due to the nature of digital services and our use of global technology partners, your personal data may be processed or stored on servers located in countries other than Bangladesh. Where such transfers occur, we take appropriate measures to ensure that your data receives a level of protection consistent with this Privacy Policy. These measures may include:

• Contractual safeguards: standard contractual clauses requiring third-party recipients to maintain data protection standards equivalent to those described in this policy.
• Technical safeguards: encryption of data in transit and at rest, ensuring that information cannot be read even if intercepted during international transmission.
• Vendor due diligence: rigorous assessment of all international technology partners before engagement, including review of their data protection policies and security certifications.
• Minimisation principles: only the minimum data necessary for the specific service function is shared with any international partner.

11. Changes to This Privacy Policy

777nd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes to this policy, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of 777nd following the posting of any changes constitutes your acceptance of those changes. If you do not agree with the revised policy, you must discontinue use of the platform and may request deletion of your account data by contacting our support team.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 777nd handles your personal data, please contact our dedicated data protection team. We are committed to resolving all privacy-related enquiries promptly and transparently.

You may reach our support team by email at [email protected]. Our support staff are available around the clock, seven days a week, to assist players from Dhaka, Chittagong, Sylhet, and all regions of Bangladesh. We aim to acknowledge all data-related requests within 48 hours and to resolve them within 30 calendar days, in accordance with our data handling obligations.